Privacy Policy

Effective Date: July 2026

Welcome to VellStay. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or use our farmhouse booking services.

1. Information We Collect

When you contact us or make a booking, we may collect:

• Full Name
• Mobile Number
• Email Address
• Booking Details
• Number of Guests
• Government ID (for verification during check-in)
• Any information you voluntarily provide through our contact forms or WhatsApp.

2. How We Use Your Information

We use your information to:

• Process and confirm farmhouse bookings.
• Contact you regarding your reservation.
• Provide customer support.
• Share booking updates and important notifications.
• Improve our website and customer experience.
• Prevent fraud and ensure guest safety.

3. Information Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to keep your information secure, no online transmission or storage method is completely secure.

4. Sharing of Information

VellStay does not sell, rent, or trade your personal information.

We may share your information only when necessary:

• With farmhouse owners or property managers to confirm your booking.
• When required by law or legal authorities.
• To protect the safety, rights, or property of VellStay and its users.

5. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

6. Third-Party Services

Our website may contain links to third-party websites, payment gateways, Google Maps, or WhatsApp. We are not responsible for the privacy practices or content of these external platforms.

7. Booking Information

All booking information provided by guests is used solely for reservation purposes and property management. Government-issued ID may be required during check-in as per applicable regulations.

8. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Delete your information where legally permitted.
• Contact us regarding any privacy-related concerns.

9. Changes to This Policy

VellStay reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

VellStay
📞 Phone: +91 81232 53892
📧 Email: info@vellstay.com 
🌐 Website: www.vellstay.com